Words At Hand Limited is based at 21 Marloes Road, London W8 6LG. We may process “personal data” and/or “special category data” as defined in UK data protection legislation. This processing may be on our own behalf or on behalf of our clients – either way we process data as part of our contracted services and/or our administration. We realise the importance of confidentiality. Data may be processed on paper and/or in electronic formats. When processed electronically, data may be held on a cloud based system and/or on a local server. Regardless of how data are processed, all feasible security measures are in place. Data are held as long as they are relevant to the purpose for collection and/or if there is a statutory retention period. All data are destroyed by secure means when no longer required.
Data may be shared with third parties as part of our contracted services and/or if we are required by law to do so. We cannot accept any liability for any processing conducted by a third party outside our remit.
As part of our compliance, we have conducted a cookie audit on our website. Cookies are internet files used by the system to view websites and their content. We do not utilise cookies on our site.
None of the above affects your rights under the legislation, in particular your right to access the data we hold on you. If you wish to request a copy of your data, please submit it in writing/email to the Company. Please include enough information to enable us to identify you and search for appropriate data.
If you are dissatisfied with this policy, have queries about our data protection procedures or wish to lodge a complaint, please contact the company in the first instance. Thereafter you have the right to submit a complaint to the Supervisory Authority, the Information Commissioner’s Office (ICO):
The Information Commissioner’s Office
Cheshire SK9 5AF”